The Easiest Way to Help Your Customers Use Sophos Products

Resources

Make sure you share our ‘one-stop shop’ customer resource pages with your customers. They include everything your customers need to get started and make the most of the product they’ve just bought.

Nov 23 2019 By

Make sure you share our ‘one-stop shop’ customer resource pages with your customers. They include everything your customers need to get started and make the most of the product they’ve just bought – plus, they lift a lot of aftersales support and enablement off your shoulders!

Available for Intercept X, Intercept X for Server, Sophos (XG) Firewall, and (new!) Sophos Central, these one-stop-shop pages give customers a single go-to page for information on how to best use their product, including:

  • Getting started steps
  • How-to videos and guides
  • Lifecycle information
  • Links to the Community, Knowledge Base, and Documentation

Customers can access the pages by clicking the icons on the support home page, as well as via these direct links.

  1. Sophos Firewall www.sophos.com/xgsupport
  2. Intercept X www.sophos.com/endpointsupport
  3. Intercept X Server www.sophos.com/serversupport
  4. Sophos Central www.sophos.com/centralsupport

Extensive how-to libraries
We also have extensive how-to libraries we link to from the one-stop-shop pages. You can access the libraries directly using these quick links:

Help your customers get started easily and best use their new products – share these helpful links today!

And if you need assistance, our technical support team is here to help: https://support.sophos.com.

About the Author

Sophos is a global leader and innovator of advanced security solutions for defeating cyberattacks, including Managed Detection and Response (MDR) and incident response services and a broad portfolio of endpoint, network, email, and cloud security technologies. As one of the largest pure-play cybersecurity providers, Sophos defends more than 600,000 organizations and more than 100 million users worldwide from active adversaries, ransomware, phishing, malware, and more. Sophos’ services and products connect through the Sophos Central management console and are powered by Sophos X-Ops, the company’s cross-domain threat intelligence unit. Sophos X-Ops intelligence optimizes the entire Sophos Adaptive Cybersecurity Ecosystem, which includes a centralized data lake that leverages a rich set of open APIs available to customers, partners, developers, and other cybersecurity and information technology vendors. Sophos provides cybersecurity-as-a-service to organizations needing fully managed security solutions. Customers can also manage their cybersecurity directly with Sophos’ security operations platform or use a hybrid approach by supplementing their in-house teams with Sophos’ services, including threat hunting and remediation. Sophos sells through reseller partners and managed service providers (MSPs) worldwide. Sophos is headquartered in Oxford, U.K. More information is available at www.sophos.com.