XG 85(w)/XG 105(w) Lifecycle and Migration Exclusion

Products•Sophos Firewall•Sophos Product Lifecycle•Sophos XG Firewall
Aug 09 2021 By

The XG 85(w) and 105(w) were announced as end-of-sale back in 2019, after the release of the successor products (XG 86/106) with 4 GB of RAM to support SFOS v18.x.

These products are now coming up to their final renewal date on August 17, 2021, and as this milestone falls in the midst of the license transition and migration, there are a few things you need to be aware of.

Product Lifecycle Milestones

End-of-sale:       August 17, 2019
Last Renewal:    August 17, 2021 (last chance to order 1-year and 1-month SKUs)
End-of-life:        August 17, 2022 (this is the end of support date)

Ordering and Quoting Renewals

These models can’t be upgraded beyond version 17.5 and so can’t use the Central Orchestration functionality included in the Xstream Protection bundle.

To support sales until the final renewal date, we have re-opened the following 1-year and 1-month renewal SKUs for these models only to allow orders until August 17, 2021:

  • EnterpriseGuard
  • EnterpriseGuard Plus
  • FullGuard
  • FullGuard Plus

Please note: If a customer wants their license to extend until the EOL date, they need to order the required term by August 17, 2021. License terms should not extend beyond the EOL date.

Example: Even if a customer has an expiry date of October 31, 2021, they should order the required 1-month subscriptions for the period from November 2021 thru August 2021 before August 17, 2021.

Price List

The bundle subscription SKUs have already been removed from the price list, however, the à la carte subscription SKUs for these models are still available on the current price list.

The à la carte subscription SKUs will be removed from the next price list. This does mean that they will be available for slightly longer – potentially up to a further 8-10 weeks (incl. the pricing change notice period).

License Migration

XG 85 and 105 customers with bundles will be excluded from all regional license migrations which take place after August 6, 2021.

The regions where some or all customers with these models have been migrated are:

  • UKI – all XG 85/105 customers with bundle SKUs have already been migrated.
  • DACH – as the DACH migration was done in multiple phases, about 1/3 of all XG 85/105 customers with bundle SKUs were migrated, the remaining 2/3 were excluded.

Changes have been made in our systems to allow you to quote the successor products for these customers.

In NEEMEA, Western Europe, the Americas and all of APJ, all XG 85/105 customers will be excluded from the automatic migration.

Find out more about the migration status in our knowledgebase article.

Refresh Opportunity

It is definitely worth looking at the opportunity you have encourage these customers to refresh their current hardware and switch to a newer model:

  • Their appliance will be EOL and end of support in just over 1 year
  • They can’t get the newest features as these models are stuck on v17.5 (due to just 2 GB RAM)

Your local Sophos team or distributor will be happy to help.

About the Author

Sophos is a global leader and innovator of advanced security solutions for defeating cyberattacks, including Managed Detection and Response (MDR) and incident response services and a broad portfolio of endpoint, network, email, and cloud security technologies. As one of the largest pure-play cybersecurity providers, Sophos defends more than 600,000 organizations and more than 100 million users worldwide from active adversaries, ransomware, phishing, malware, and more. Sophos’ services and products connect through the Sophos Central management console and are powered by Sophos X-Ops, the company’s cross-domain threat intelligence unit. Sophos X-Ops intelligence optimizes the entire Sophos Adaptive Cybersecurity Ecosystem, which includes a centralized data lake that leverages a rich set of open APIs available to customers, partners, developers, and other cybersecurity and information technology vendors. Sophos provides cybersecurity-as-a-service to organizations needing fully managed security solutions. Customers can also manage their cybersecurity directly with Sophos’ security operations platform or use a hybrid approach by supplementing their in-house teams with Sophos’ services, including threat hunting and remediation. Sophos sells through reseller partners and managed service providers (MSPs) worldwide. Sophos is headquartered in Oxford, U.K. More information is available at www.sophos.com.