Product Lifecycle Update – November 2021

ProductsSophos Product LifecycleSophos SwitchSophos XDRSophos ZTNA

Find out what’s new, what’s coming, and what’s going in our latest product life cycle report.

What’s New

Sophos XDR: Detections Dashboard Now Available

The Sophos XDR Detections dashboard is now available for all Intercept X Advanced with XDR and Intercept X Advanced for Server with XDR customers.

The dashboard provides a prioritized list of suspect activity and vulnerable configurations that warrant immediate attention. The prioritized list makes it easy for admins to focus on the important issues and reduce time spent on investigating low-risk events. Discover more.

Enabling the Sophos Data Lake for Mac

We enabled the Sophos Data Lake for all Mac customers with an Intercept X Advanced with XDR license that have enabled Endpoint Data Lake uploads. This means that Mac devices will store up to 30 days of data in the data lake which can be queried even if the device is currently offline. Discover more.

Coming Soon

Sophos ZTNA

Interest in ZTNA has recently exploded due to the many benefits it offers over remote access VPN. Sophos ZTNA is coming soon to help you capitalize on this massive opportunity – makes securely connecting remote users to applications easier than ever.

Sophos ZTNA is the perfect complement to any Sophos Intercept X or Firewall sale as it deploys alongside Intercept X as a single-agent, leverages Synchronized Security, and is managed alongside both products in Sophos Central. Discover more.

Sophos Switch 

In December, we plan to introduce the first 8 models in the Sophos Switch Series. Quantities will initially be limited. The full series will eventually consist of 10 models, with 8, 24, and 48 port models with either 1G or 2.5G ports and various Power over Ethernet options available. 

These products will be a great opportunity for you to sell the full network stack from a single vendor, all managed in Sophos Central. 

  • Read about the upcoming Channel Preview and get first information about these exciting new products in this Partner News post. 
  • This post includes a link to the Partner Events page where you can find the links to register for the upcoming SophSkills sessions. 

Going Soon

Sophos XG Series hardware appliances
The Sophos XG Series appliances have been our most successful to date. After the launch of the new XGS Series models, the XG Series have now entered their final sales quarter.
In contrast to other lifecycle announcements, we do not have a single end-of-sale date, but instead a ‘final sales quarter’. You can continue to sell the XG Series for as long as stocks last but no longer than Dec 31, 2021. See the Retirement Calendar for further details

Special offers are currently available for these hardware models. Reach out to your local Sophos sales team or distributor for further details. 

Important Note: The actual end of sale date will vary by region (and model) and may not have been announced in some regions where we still have inventory. Please reach out to your local sales team for further information or guidance. 


Sophos UTM Manager (SUM)

On January 31, 2022, we plan to stop the distribution of the Sophos UTM Manager (SUM) and have announced a December 31, 2022 End-of-Life date for this product. 

Communication to partners and customers went out on November 4, 2021.


Sophos SSL VPN Client for Windows 

On January 31, 2022 the Sophos SSL VPN Client for Windows will be end-of-life and no longer supported in favour of the new and enhanced Sophos Connect VPN Client or Sophos ZTNA (Zero Trust Network Access) product.

While most customers have already switched to the improved Sophos Connect client, this is a perfect opportunity to consider a much better alternative to remote access VPN – Zero Trust Network Access – a new product from Sophos with better security, central management, and a transparent user experience. Check out Sophos ZTNA.

Further information on Sophos Connect can be found in these articles:


Sophos Dynamic DNS service
The EOL is January 31, 2022 – Sophos Firewall continues to support a number of other Dynamic DNS providers that customers can utilize for this service.

PureMessage for Exchange
The EOL will be June 30, 2023 – there is no migration path.

PureMessage for Unix
The EOL will be June 30, 2023 – the migration path is Sophos Email.

Sophos Email Appliance 
The EOL will be June 30, 2023 – the migration path is Sophos Email.

Endpoint Protection, Server Protection and Enterprise Console products (standalone or managed on premises)
The EOL will be July 20, 2023 – the migration path is Intercept X Advanced or Intercept X Advanced for Server

Sophos Mobile (managed on premises)
The EOL will be July 20, 2023 – the migration path will be Sophos Mobile managed in Sophos Central.

SafeGuard Enterprise
The EOL will be July 20, 2023 – the migration path will be Sophos Central Device Encryption.

Abbreviation index: EoS = End of Sale, EoL = End of Life

Additionally, check out our Sophos Product Lifecycle page and Upcoming Training Courses.