Enhancements to Partner Portal User Management

Partner ProgramGetting StartedSophos Partner Portal

New Feature: Partner Notifications Management

We’re excited to announce updates to the Partner Portal that make user and notification management easier than ever for administrators!

What’s New?

As a Partner Portal administrator, you already have the ability to:

  • Create or approve new users
  • Update user permissions
  • Assign additional administrators or transfer the administrator role as needed

Now, we’ve added the ability to manage partner-related notifications directly from the “Manage User” section on the Sophos Partner Portal.

What Does This Mean?

With this update, portal administrators can now:

  • View and manage notification recipients.
  • Ensure that the right people in your organization stay informed about partner-related updates.

This improved self-service capability provides greater visibility and ensures critical notifications reach the appropriate individuals in your team.

Available Notifications

Here’s a quick look at the types of notifications you can assign:

Partner Notification  Communication examples
Critical Alerts Product and Sophos business alerts that require immediate action
Marketing Expertise Marketing updates to help partners generate demand for their business
Partner Program Partner program, partner tier and compliance information
Renewal Reminder of upcoming customer renewals
Deal Registration Updates to submitted deal registrations
Lead New lead notification
Rebate Updates on rebate offering

Need Help or Want to Learn More?

All you need to do is visit the manage user section, click on the user’s name, scroll down to the “User Access and Roles” section, and then select the “Partner Program Notification”.

Check out these resources to get started:

For a full overview of Partner Portal administrator permissions and a step-by-step video tutorial on user management, visit the Sophos Partner Portal today.

We’re committed to empowering our partners with tools that make collaboration easier and more efficient. Thank you for being a valued Sophos partner!