{"id":287,"date":"2020-01-23T12:47:16","date_gmt":"2020-01-23T12:47:16","guid":{"rendered":"https:\/\/partnernews.sophos.com\/en-us\/?p=287"},"modified":"2020-01-30T06:36:57","modified_gmt":"2020-01-30T06:36:57","slug":"autotask-integration-for-sophos-msps","status":"publish","type":"post","link":"https:\/\/partnernews.sophos.com\/en-us\/2020\/01\/products\/autotask-integration-for-sophos-msps\/","title":{"rendered":"Autotask Integration for Sophos MSPs"},"content":{"rendered":"<p>Sophos is excited to announce the availability of Autotask Billing Integration for Sophos MSP Connect Flex partners. The integration will allow MSPs to configure data-level synchronization between the Sophos Central Partner Dashboard and Autotask to update the number of active users by customer for each MSP Flex service, on a nightly basis, enabling MSPs to automate invoicing from their native PSA application. The integration between Sophos Central and Autotask will automate the monthly manual data entry into Autotask from the Sophos Usage and prevent possible human errors.<\/p>\n<h3><strong>The configuration is quick and simple to setup:<\/strong><\/h3>\n<ol>\n<li>In Sophos Central Partner Dashboard, go to Settings &amp; Policies, and click on PSA Integration:<br \/>\n<img loading=\"lazy\" decoding=\"async\" class=\"framed-image alignnone wp-image-290 size-full\" src=\"https:\/\/partnernews.sophos.com\/en-us\/wp-content\/uploads\/sites\/3\/2020\/01\/Picture-1.png\" alt=\"PSA Integration - Settings &amp; Policies\" width=\"597\" height=\"350\" srcset=\"https:\/\/partnernews.sophos.com\/en-us\/wp-content\/uploads\/sites\/3\/2020\/01\/Picture-1.png 597w, https:\/\/partnernews.sophos.com\/en-us\/wp-content\/uploads\/sites\/3\/2020\/01\/Picture-1.png?resize=300,176 300w\" sizes=\"auto, (max-width: 597px) 100vw, 597px\" \/><\/li>\n<li>Select \u201cGet Started\u201d next to the Autotask logo:<br \/>\n<img loading=\"lazy\" decoding=\"async\" class=\"framed-image alignnone wp-image-289 size-full\" src=\"https:\/\/partnernews.sophos.com\/en-us\/wp-content\/uploads\/sites\/3\/2020\/01\/Picture-2.png\" alt=\"PSA Integration - Get Started\" width=\"1079\" height=\"479\" srcset=\"https:\/\/partnernews.sophos.com\/en-us\/wp-content\/uploads\/sites\/3\/2020\/01\/Picture-2.png 1079w, https:\/\/partnernews.sophos.com\/en-us\/wp-content\/uploads\/sites\/3\/2020\/01\/Picture-2.png?resize=300,133 300w, https:\/\/partnernews.sophos.com\/en-us\/wp-content\/uploads\/sites\/3\/2020\/01\/Picture-2.png?resize=768,341 768w, https:\/\/partnernews.sophos.com\/en-us\/wp-content\/uploads\/sites\/3\/2020\/01\/Picture-2.png?resize=1024,455 1024w\" sizes=\"auto, (max-width: 1079px) 100vw, 1079px\" \/><\/li>\n<li>Enter your username and password, and hit Save. If you enter the incorrect credentials, you will receive an error:<br \/>\n<img loading=\"lazy\" decoding=\"async\" class=\"framed-image alignnone wp-image-288 size-full\" src=\"https:\/\/partnernews.sophos.com\/en-us\/wp-content\/uploads\/sites\/3\/2020\/01\/Picture-3.png\" alt=\"PSA Integration - Details\" width=\"575\" height=\"331\" srcset=\"https:\/\/partnernews.sophos.com\/en-us\/wp-content\/uploads\/sites\/3\/2020\/01\/Picture-3.png 575w, https:\/\/partnernews.sophos.com\/en-us\/wp-content\/uploads\/sites\/3\/2020\/01\/Picture-3.png?resize=300,173 300w\" sizes=\"auto, (max-width: 575px) 100vw, 575px\" \/><\/li>\n<li>Map the correct Sophos Customer name to the corresponding Autotask Customer Name and Contract Name, hit Save, and then Sync now.<br \/>\n<img loading=\"lazy\" decoding=\"async\" class=\"framed-image alignnone wp-image-292 size-full\" src=\"https:\/\/partnernews.sophos.com\/en-us\/wp-content\/uploads\/sites\/3\/2020\/01\/Picture-4.png\" alt=\"PSA Integration - Sync\" width=\"1066\" height=\"322\" srcset=\"https:\/\/partnernews.sophos.com\/en-us\/wp-content\/uploads\/sites\/3\/2020\/01\/Picture-4.png 1066w, https:\/\/partnernews.sophos.com\/en-us\/wp-content\/uploads\/sites\/3\/2020\/01\/Picture-4.png?resize=300,91 300w, https:\/\/partnernews.sophos.com\/en-us\/wp-content\/uploads\/sites\/3\/2020\/01\/Picture-4.png?resize=768,232 768w, https:\/\/partnernews.sophos.com\/en-us\/wp-content\/uploads\/sites\/3\/2020\/01\/Picture-4.png?resize=1024,309 1024w\" sizes=\"auto, (max-width: 1066px) 100vw, 1066px\" \/><\/li>\n<li>If properly configured, the Sophos API will now <strong>automatically add all the Sophos MSP Connect SKUs<\/strong> to Autotask and update the number of units for each customer agreement that is configured with a Sophos SKU as a Service or Bundle:<br \/>\n<img loading=\"lazy\" decoding=\"async\" class=\"framed-image alignnone wp-image-291 size-full\" src=\"https:\/\/partnernews.sophos.com\/en-us\/wp-content\/uploads\/sites\/3\/2020\/01\/Picture-5.png\" alt=\"PSA Integration - Services or Bundles\" width=\"1045\" height=\"304\" srcset=\"https:\/\/partnernews.sophos.com\/en-us\/wp-content\/uploads\/sites\/3\/2020\/01\/Picture-5.png 1045w, https:\/\/partnernews.sophos.com\/en-us\/wp-content\/uploads\/sites\/3\/2020\/01\/Picture-5.png?resize=300,87 300w, https:\/\/partnernews.sophos.com\/en-us\/wp-content\/uploads\/sites\/3\/2020\/01\/Picture-5.png?resize=768,223 768w, https:\/\/partnernews.sophos.com\/en-us\/wp-content\/uploads\/sites\/3\/2020\/01\/Picture-5.png?resize=1024,298 1024w\" sizes=\"auto, (max-width: 1045px) 100vw, 1045px\" \/><\/li>\n<\/ol>\n<p>If you have any trouble, please contact Customer Support.<\/p>\n<p>As always, we\u2019re relentlessly focused on improving the MSPs experience in working with Sophos. If you have any feedback on this integration or want to request additional integrations, please don\u2019t hesitate to contact your MSP or territory channel account manager.<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Sophos is excited to announce the availability of Autotask Billing Integration for Sophos MSP Connect Flex partners.<\/p>\n","protected":false},"author":11,"featured_media":390,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"advanced_seo_description":"","jetpack_seo_html_title":"","jetpack_seo_noindex":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[2],"tags":[37],"coauthors":[],"class_list":["post-287","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-products","tag-msp"],"jetpack_featured_media_url":"https:\/\/partnernews.sophos.com\/en-us\/wp-content\/uploads\/sites\/3\/2019\/11\/featured-image-partner-network.png","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/partnernews.sophos.com\/en-us\/wp-json\/wp\/v2\/posts\/287","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/partnernews.sophos.com\/en-us\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/partnernews.sophos.com\/en-us\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/partnernews.sophos.com\/en-us\/wp-json\/wp\/v2\/users\/11"}],"replies":[{"embeddable":true,"href":"https:\/\/partnernews.sophos.com\/en-us\/wp-json\/wp\/v2\/comments?post=287"}],"version-history":[{"count":5,"href":"https:\/\/partnernews.sophos.com\/en-us\/wp-json\/wp\/v2\/posts\/287\/revisions"}],"predecessor-version":[{"id":481,"href":"https:\/\/partnernews.sophos.com\/en-us\/wp-json\/wp\/v2\/posts\/287\/revisions\/481"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/partnernews.sophos.com\/en-us\/wp-json\/wp\/v2\/media\/390"}],"wp:attachment":[{"href":"https:\/\/partnernews.sophos.com\/en-us\/wp-json\/wp\/v2\/media?parent=287"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/partnernews.sophos.com\/en-us\/wp-json\/wp\/v2\/categories?post=287"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/partnernews.sophos.com\/en-us\/wp-json\/wp\/v2\/tags?post=287"},{"taxonomy":"author","embeddable":true,"href":"https:\/\/partnernews.sophos.com\/en-us\/wp-json\/wp\/v2\/coauthors?post=287"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}