{"id":4108,"date":"2021-11-26T10:47:11","date_gmt":"2021-11-26T09:47:11","guid":{"rendered":"https:\/\/partnernews.sophos.com\/en-us\/?p=4108"},"modified":"2021-11-26T10:47:11","modified_gmt":"2021-11-26T09:47:11","slug":"ensure-customer-success-empower-technical-teams-and-shorten-sales-cycles","status":"publish","type":"post","link":"https:\/\/partnernews.sophos.com\/en-us\/2021\/11\/partner-program\/ensure-customer-success-empower-technical-teams-and-shorten-sales-cycles\/","title":{"rendered":"Ensure Customer Success, Empower Technical Teams and Shorten Sales Cycles"},"content":{"rendered":"<p>As a Sophos partner, you have access to technical tools, training, and support to help you engage and win. Make the most of these available resources to grow your technical expertise and ensure customer success.<\/p>\n<p>With unrivaled pre- and post-sales technical support, our Global Support Services team helps you succeed in our fast-paced, continuously changing industry.<\/p>\n<p>Here are just a few examples:<\/p>\n<p><strong>FREE presales help desks<br \/>\n<\/strong>Get technical help with Wi-Fi implementations, RFPs, product migrations, as well as sizing recommendations for firewall appliances. <a href=\"https:\/\/partners.sophos.com\/prm\/English\/c\/presales-services\" target=\"_blank\" rel=\"noopener\">Discover More<\/a><\/p>\n<p><strong>Resources<\/strong><br \/>\nWe provide you with useful product resources, competitive information, sales materials, demo labs, and much more. <a href=\"https:\/\/partners.sophos.com\/prm\/English\/c\/tech-tools\" target=\"_blank\" rel=\"noopener\">Discover More<\/a><\/p>\n<p><strong>Technical training<\/strong><br \/>\nIt&#8217;s available for Engineer (Demo), Architect (Deploy) and Technician (Support) levels to give you a great overview on Sophos products and technologies. <a href=\"https:\/\/partners.sophos.com\/prm\/English\/c\/sophos-learning-zone\" target=\"_blank\" rel=\"noopener\">Discover More<\/a><\/p>\n<p><strong>Free tech support<\/strong><\/p>\n<p>All Sophos partners have access to enhanced technical support at no extra cost. Don\u2019t hesitate to reach out to your Sophos representative for help. <a href=\"https:\/\/www.sophos.com\/en-us\/partners\/partner-care.aspx#technicalSupport\" target=\"_blank\" rel=\"noopener\">Discover More<\/a><\/p>\n<p>Make yourself familiar with the <a href=\"https:\/\/partners.sophos.com\/prm\/English\/c\/tech-tools\" target=\"_blank\" rel=\"noopener\">Tech Tools page<\/a> and get access to product demo labs, SURF log analyzing tool, competitive intelligence, professional services, and much more.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Discover all the Tech Tools available on the Sophos Partner Portal<\/p>\n","protected":false},"author":8,"featured_media":3000004109,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"advanced_seo_description":"","jetpack_seo_html_title":"","jetpack_seo_noindex":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[4],"tags":[176,11,121],"coauthors":[63],"class_list":["post-4108","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-partner-program","tag-getting-started","tag-resources","tag-sophos-partner-portal"],"jetpack_featured_media_url":"https:\/\/partnernews.sophos.com\/en-us\/wp-content\/uploads\/sites\/3\/2021\/11\/featured-image-ensure-customer-success.png","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/partnernews.sophos.com\/en-us\/wp-json\/wp\/v2\/posts\/4108","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/partnernews.sophos.com\/en-us\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/partnernews.sophos.com\/en-us\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/partnernews.sophos.com\/en-us\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/partnernews.sophos.com\/en-us\/wp-json\/wp\/v2\/comments?post=4108"}],"version-history":[{"count":2,"href":"https:\/\/partnernews.sophos.com\/en-us\/wp-json\/wp\/v2\/posts\/4108\/revisions"}],"predecessor-version":[{"id":4124,"href":"https:\/\/partnernews.sophos.com\/en-us\/wp-json\/wp\/v2\/posts\/4108\/revisions\/4124"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/partnernews.sophos.com\/en-us\/wp-json\/"}],"wp:attachment":[{"href":"https:\/\/partnernews.sophos.com\/en-us\/wp-json\/wp\/v2\/media?parent=4108"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/partnernews.sophos.com\/en-us\/wp-json\/wp\/v2\/categories?post=4108"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/partnernews.sophos.com\/en-us\/wp-json\/wp\/v2\/tags?post=4108"},{"taxonomy":"author","embeddable":true,"href":"https:\/\/partnernews.sophos.com\/en-us\/wp-json\/wp\/v2\/coauthors?post=4108"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}