{"id":8612,"date":"2024-11-19T17:16:30","date_gmt":"2024-11-19T16:16:30","guid":{"rendered":"https:\/\/partnernews.sophos.com\/en-us\/?p=8612"},"modified":"2024-11-22T10:27:31","modified_gmt":"2024-11-22T09:27:31","slug":"enhancements-to-partner-portal-user-management","status":"publish","type":"post","link":"https:\/\/partnernews.sophos.com\/en-us\/2024\/11\/partner-program\/enhancements-to-partner-portal-user-management\/","title":{"rendered":"Enhancements to Partner Portal User Management"},"content":{"rendered":"<p>We\u2019re excited to announce updates to the Partner Portal that make user and notification management easier than ever for administrators!<\/p>\n<h2>What\u2019s New?<\/h2>\n<p>As a Partner Portal administrator, you already have the ability to:<\/p>\n<ul>\n<li>Create or approve new users<\/li>\n<li>Update user permissions<\/li>\n<li>Assign additional administrators or transfer the administrator role as needed<\/li>\n<\/ul>\n<p>Now, we\u2019ve added <strong>the ability to manage partner-related notifications<\/strong> directly from the &#8220;Manage User&#8221; section on the Sophos Partner Portal.<\/p>\n<h2>What Does This Mean?<\/h2>\n<p>With this update, portal administrators can now:<\/p>\n<ul>\n<li>View and manage notification recipients.<\/li>\n<li>Ensure that the right people in your organization stay informed about partner-related updates.<\/li>\n<\/ul>\n<p>This improved self-service capability provides greater visibility and ensures critical notifications reach the appropriate individuals in your team.<\/p>\n<h2>Available Notifications<\/h2>\n<p>Here\u2019s a quick look at the types of notifications you can assign:<\/p>\n<table style=\"border-collapse: collapse; width: 100%; height: 100%;\">\n<tbody>\n<tr style=\"height: 27px;\">\n<td style=\"width: 33.9796%; height: 27px;\"><strong>Partner Notification\u00a0<\/strong><\/td>\n<td style=\"width: 66.0204%; height: 27px;\"><strong>Communication examples<\/strong><\/td>\n<\/tr>\n<tr style=\"height: 27px;\">\n<td style=\"width: 33.9796%; height: 27px;\">Critical Alerts<\/td>\n<td style=\"width: 66.0204%; height: 27px;\">Product and Sophos business alerts that require immediate action<\/td>\n<\/tr>\n<tr style=\"height: 27px;\">\n<td style=\"width: 33.9796%; height: 27px;\">Marketing Expertise<\/td>\n<td style=\"width: 66.0204%; height: 27px;\">Marketing updates to help partners generate demand for their business<\/td>\n<\/tr>\n<tr style=\"height: 27px;\">\n<td style=\"width: 33.9796%; height: 27px;\">Partner Program<\/td>\n<td style=\"width: 66.0204%; height: 27px;\">Partner program, partner tier and compliance information<\/td>\n<\/tr>\n<tr style=\"height: 27px;\">\n<td style=\"width: 33.9796%; height: 27px;\">Renewal<\/td>\n<td style=\"width: 66.0204%; height: 27px;\">Reminder of upcoming customer renewals<\/td>\n<\/tr>\n<tr style=\"height: 27px;\">\n<td style=\"width: 33.9796%; height: 27px;\">Deal Registration<\/td>\n<td style=\"width: 66.0204%; height: 27px;\">Updates to submitted deal registrations<\/td>\n<\/tr>\n<tr style=\"height: 27px;\">\n<td style=\"width: 33.9796%; height: 27px;\">Lead<\/td>\n<td style=\"width: 66.0204%; height: 27px;\">New lead notification<\/td>\n<\/tr>\n<tr style=\"height: 27px;\">\n<td style=\"width: 33.9796%; height: 27px;\">Rebate<\/td>\n<td style=\"width: 66.0204%; height: 27px;\">Updates on rebate offering<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h2>Need Help or Want to Learn More?<\/h2>\n<p>All you need to do is <a href=\"https:\/\/partners.sophos.com\/English\/Reseller\/profile\/manage_team_members.aspx?status=approved\"><span data-taxi-style-rich-style-link=\"{&quot;href&quot;:&quot;https:\/\/partners.sophos.com\/English\/Reseller\/profile\/manage_team_members.aspx?status=approved&quot;,&quot;taxi-raw-href&quot;:null}\" data-rendering-method=\"js\" data-pm-slice=\"0 0 []\">visit the manage user section<\/span><\/a><span data-taxi-style-rich-style-italic=\"{}\" data-rendering-method=\"normal\">, click on the user&#8217;s name, scroll down to the &#8220;User Access and Roles&#8221; section, and then select the &#8220;Partner Program Notification&#8221;.<\/span><\/p>\n<p>Check out these resources to get started:<\/p>\n<ul>\n<li>Knowledgebase article on <a href=\"https:\/\/support.sophos.com\/support\/s\/article\/KBA-000004958?language=en_US\">Partner Portal User Management<\/a><\/li>\n<li>24\/7 assistance from <a href=\"https:\/\/www.sophos.com\/en-us\/partners\/partner-care.aspx\">Partner Care<\/a><\/li>\n<\/ul>\n<p>For a full overview of Partner Portal administrator permissions and a step-by-step video tutorial on user management, <a href=\"https:\/\/partners.sophos.com\/prm\/English\/c\/sophos-partner-portal-administrator\">visit the Sophos Partner Portal<\/a> today.<\/p>\n<p>We\u2019re committed to empowering our partners with tools that make collaboration easier and more efficient. Thank you for being a valued Sophos partner!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>New Feature: Partner Notifications Management<\/p>\n","protected":false},"author":8,"featured_media":3000003250,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"advanced_seo_description":"","jetpack_seo_html_title":"","jetpack_seo_noindex":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[4],"tags":[176,121],"coauthors":[63],"class_list":["post-8612","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-partner-program","tag-getting-started","tag-sophos-partner-portal"],"jetpack_featured_media_url":"https:\/\/partnernews.sophos.com\/en-us\/wp-content\/uploads\/sites\/3\/2021\/06\/featured-image-sophos-pp-icons-partner-services.png","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/partnernews.sophos.com\/en-us\/wp-json\/wp\/v2\/posts\/8612","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/partnernews.sophos.com\/en-us\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/partnernews.sophos.com\/en-us\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/partnernews.sophos.com\/en-us\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/partnernews.sophos.com\/en-us\/wp-json\/wp\/v2\/comments?post=8612"}],"version-history":[{"count":7,"href":"https:\/\/partnernews.sophos.com\/en-us\/wp-json\/wp\/v2\/posts\/8612\/revisions"}],"predecessor-version":[{"id":8620,"href":"https:\/\/partnernews.sophos.com\/en-us\/wp-json\/wp\/v2\/posts\/8612\/revisions\/8620"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/partnernews.sophos.com\/en-us\/wp-json\/"}],"wp:attachment":[{"href":"https:\/\/partnernews.sophos.com\/en-us\/wp-json\/wp\/v2\/media?parent=8612"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/partnernews.sophos.com\/en-us\/wp-json\/wp\/v2\/categories?post=8612"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/partnernews.sophos.com\/en-us\/wp-json\/wp\/v2\/tags?post=8612"},{"taxonomy":"author","embeddable":true,"href":"https:\/\/partnernews.sophos.com\/en-us\/wp-json\/wp\/v2\/coauthors?post=8612"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}