{"id":926,"date":"2020-03-09T14:04:14","date_gmt":"2020-03-09T14:04:14","guid":{"rendered":"https:\/\/partnernews.sophos.com\/en-us\/?p=926"},"modified":"2020-03-09T14:04:14","modified_gmt":"2020-03-09T14:04:14","slug":"action-required-microsoft-update-stops-sophos-enterprise-console-starting","status":"publish","type":"post","link":"https:\/\/partnernews.sophos.com\/en-us\/2020\/03\/products\/action-required-microsoft-update-stops-sophos-enterprise-console-starting\/","title":{"rendered":"ACTION REQUIRED: Microsoft Update Stops Sophos Enterprise Console Starting"},"content":{"rendered":"<p>Microsoft will\u00a0release\u00a0an update on March 10 that prevents Sophos Enterprise Console (SEC) versions 5.5.1,\u00a0and 5.5.2\u00a0if downloaded before March 5,\u00a0from opening. This <strong>does not<\/strong> affect protection capabilities. Endpoints and servers will continue to receive updates. No other products or services are affected.<\/p>\n<p>To address this, please advise customers to upgrade to the latest version of SEC 5.5.2, which fixes the issue. Alternatively, customers can resolve the problem by downloading and installing a replacement resource DLL in their SEC 5.5.1 installation. For full details on the process please refer to this knowledge base article: <a href=\"https:\/\/community.sophos.com\/kb\/en-us\/135238\">https:\/\/community.sophos.com\/kb\/en-us\/135238<\/a><\/p>\n<p>Affected customers will be notified separately with the instructions contained in this post. If you have any questions, please reach out to your Sophos representative.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The March 10 Microsoft update will prevent Sophos Enterprise Console from starting. Customers need to upgrade to the latest version of Sophos Enterprise Console.<\/p>\n","protected":false},"author":56,"featured_media":427,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"advanced_seo_description":"","jetpack_seo_html_title":"","jetpack_seo_noindex":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[2],"tags":[10,15,16],"coauthors":[61],"class_list":["post-926","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-products","tag-product-news","tag-support","tag-technical-news"],"jetpack_featured_media_url":"https:\/\/partnernews.sophos.com\/en-us\/wp-content\/uploads\/sites\/3\/2019\/11\/featured-image-support-update.jpg","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/partnernews.sophos.com\/en-us\/wp-json\/wp\/v2\/posts\/926","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/partnernews.sophos.com\/en-us\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/partnernews.sophos.com\/en-us\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/partnernews.sophos.com\/en-us\/wp-json\/wp\/v2\/users\/56"}],"replies":[{"embeddable":true,"href":"https:\/\/partnernews.sophos.com\/en-us\/wp-json\/wp\/v2\/comments?post=926"}],"version-history":[{"count":2,"href":"https:\/\/partnernews.sophos.com\/en-us\/wp-json\/wp\/v2\/posts\/926\/revisions"}],"predecessor-version":[{"id":957,"href":"https:\/\/partnernews.sophos.com\/en-us\/wp-json\/wp\/v2\/posts\/926\/revisions\/957"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/partnernews.sophos.com\/en-us\/wp-json\/wp\/v2\/media\/427"}],"wp:attachment":[{"href":"https:\/\/partnernews.sophos.com\/en-us\/wp-json\/wp\/v2\/media?parent=926"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/partnernews.sophos.com\/en-us\/wp-json\/wp\/v2\/categories?post=926"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/partnernews.sophos.com\/en-us\/wp-json\/wp\/v2\/tags?post=926"},{"taxonomy":"author","embeddable":true,"href":"https:\/\/partnernews.sophos.com\/en-us\/wp-json\/wp\/v2\/coauthors?post=926"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}