{"id":3330,"date":"2021-06-18T18:36:35","date_gmt":"2021-06-18T18:36:35","guid":{"rendered":"https:\/\/partnernews.sophos.com\/es-es\/?p=3330"},"modified":"2024-08-27T09:29:41","modified_gmt":"2024-08-27T09:29:41","slug":"surfs-up-learn-more-about-our-new-support-tool","status":"publish","type":"post","link":"https:\/\/partnernews.sophos.com\/es-es\/2021\/06\/products\/surfs-up-learn-more-about-our-new-support-tool\/","title":{"rendered":"\u00a1Llega SURF! Obtenga m\u00e1s informaci\u00f3n sobre nuestra nueva herramienta de soporte"},"content":{"rendered":"<p><em>Editor&#8217;s note: SURF has become end-of-life and is no longer available for download. Instead, please use the\u00a0<a href=\"https:\/\/support.sophos.com\/support\/s\/article\/KBA-000004472?language=en_US\">Sophos Endpoint Self Help (ESH)<\/a> tool as a more streamlined and updated troubleshooting. solution.<\/em><\/p>\n<hr \/>\n<p>&nbsp;<\/p>\n<p><strong>Presentamos SURF <img loading=\"lazy\" decoding=\"async\" class=\"size-medium wp-image-3331 alignleft\" src=\"https:\/\/partnernews.sophos.com\/en-us\/wp-content\/uploads\/sites\/3\/2021\/06\/SURF-icon-new-1.png?w=111\" alt=\"\" width=\"111\" height=\"128\" \/><\/strong><\/p>\n<p>La herramienta SURF ya est\u00e1 disponible para su descarga en el <a href=\"https:\/\/partners.sophos.com\/prm\/Spanish\/c\/tech-tools\">portal para partners de Sophos<\/a>.<\/p>\n<p>Estamos encantados de anunciar el lanzamiento de nuestra nueva utilidad de soporte Sophos Universal Reader and Finder (SURF). SURF est\u00e1 disponible para los partners de Sophos desde el 23 de junio de 2021. Esta herramienta acelera considerablemente el proceso de resoluci\u00f3n de problemas al automatizar la extracci\u00f3n y el an\u00e1lisis de nuestros paquetes de registros de soporte de Sophos (SDU y CTR) de nuestros productos Sophos Central Endpoint y Sophos Firewall. Esto permite unas investigaciones de problemas m\u00e1s sencillas a la vez que m\u00e1s exhaustivas con solo unos pocos clics.<\/p>\n<p>\u00bfSe ha perdido el evento en directo? Vea la <a href=\"https:\/\/techvids.sophos.com\/watch\/uMhv6qbJyq2pUBu7iy4npz\" target=\"_blank\" rel=\"noopener\">grabaci\u00f3n del webinar<\/a> para obtener m\u00e1s informaci\u00f3n sobre SURF. Nuestros expertos de soporte le explican qu\u00e9 hace SURF, c\u00f3mo puede sacarle partido y por qu\u00e9 va a revolucionar el proceso de resoluci\u00f3n de problemas por parte de Sophos.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Utilice SURF para automatizar el an\u00e1lisis de los registros de soporte<\/p>\n","protected":false},"author":11,"featured_media":3000003370,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"advanced_seo_description":"","jetpack_seo_html_title":"","jetpack_seo_noindex":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[72],"tags":[35,114,150,151],"coauthors":[42],"class_list":["post-3330","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-products","tag-sophos-central","tag-sophos-firewall","tag-sophos-universal-reader-and-finder","tag-surf"],"jetpack_featured_media_url":"https:\/\/partnernews.sophos.com\/en-us\/wp-content\/uploads\/sites\/3\/2021\/06\/sophos-surf-partner-news-icon-1600x960px_3.png","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/partnernews.sophos.com\/es-es\/wp-json\/wp\/v2\/posts\/3330","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/partnernews.sophos.com\/es-es\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/partnernews.sophos.com\/es-es\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/partnernews.sophos.com\/es-es\/wp-json\/wp\/v2\/users\/11"}],"replies":[{"embeddable":true,"href":"https:\/\/partnernews.sophos.com\/es-es\/wp-json\/wp\/v2\/comments?post=3330"}],"version-history":[{"count":2,"href":"https:\/\/partnernews.sophos.com\/es-es\/wp-json\/wp\/v2\/posts\/3330\/revisions"}],"predecessor-version":[{"id":8159,"href":"https:\/\/partnernews.sophos.com\/es-es\/wp-json\/wp\/v2\/posts\/3330\/revisions\/8159"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/partnernews.sophos.com\/es-es\/wp-json\/"}],"wp:attachment":[{"href":"https:\/\/partnernews.sophos.com\/es-es\/wp-json\/wp\/v2\/media?parent=3330"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/partnernews.sophos.com\/es-es\/wp-json\/wp\/v2\/categories?post=3330"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/partnernews.sophos.com\/es-es\/wp-json\/wp\/v2\/tags?post=3330"},{"taxonomy":"author","embeddable":true,"href":"https:\/\/partnernews.sophos.com\/es-es\/wp-json\/wp\/v2\/coauthors?post=3330"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}