{"id":6373,"date":"2023-07-19T10:30:48","date_gmt":"2023-07-19T10:30:48","guid":{"rendered":"https:\/\/partnernews.sophos.com\/it-it\/?p=6373"},"modified":"2025-03-12T14:44:47","modified_gmt":"2025-03-12T14:44:47","slug":"important-changes-for-sophos-utm-sg-customers-from-october-1-2023","status":"publish","type":"post","link":"https:\/\/partnernews.sophos.com\/it-it\/2023\/07\/products\/important-changes-for-sophos-utm-sg-customers-from-october-1-2023\/","title":{"rendered":"Important Changes for Sophos UTM (SG) Customers from October 1, 2023"},"content":{"rendered":"<p>We\u2019re <a href=\"https:\/\/partnernews.sophos.com\/en-us\/2023\/07\/partner-program\/sophos-business-systems-transformation-partner-briefing-sessions\/\" target=\"_blank\" rel=\"noopener\">transforming our entire business operations<\/a> to ensure we have best-in-class systems and processes to support our continued growth.<\/p>\n<p>One aspect of our business systems transformation is to harmonize product licensing and improve many product-related processes. In addition to the changes which will be implemented for all products, there are some additional changes which are specific to Sophos UTM.<\/p>\n<p>On October 1, 2023, we will:<\/p>\n<ol>\n<li>Discontinue certain MyUTM self-service functionality<\/li>\n<li>Stop support for non-aligned term end dates for features that were activated as part of a bundle<\/li>\n<li>Make a small adjustment to how Active\/Active cluster renewals need to be ordered<\/li>\n<li>Stop providing license keys for standard renewals (updated license download via MyUTM)<\/li>\n<\/ol>\n<p>All partners who have sold Sophos UTM (SG) should receive an email today. Customers will be informed in the coming days.<\/p>\n<p>Please visit the Sophos Partner Portal where you can find<\/p>\n<ul>\n<li>Further details on <a href=\"https:\/\/partners.sophos.com\/prm\/English\/c\/bst-sophos-utm-changes\" target=\"_blank\" rel=\"noopener\">changes for Sophos UTM<\/a><\/li>\n<li>A full overview of all other changes coming with the <a style=\"font-size: 1em;\" href=\"https:\/\/partners.sophos.com\/prm\/English\/c\/welcome-to-sophos-bst\" target=\"_blank\" rel=\"noopener\">Sophos Business Systems Transformation<\/a><\/li>\n<\/ul>\n<p>If you have additional questions, please reach out to your local Sophos distributor or sales contact.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Changes in MyUTM and ordering for you and your customers<\/p>\n","protected":false},"author":38,"featured_media":6374,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"advanced_seo_description":"","jetpack_seo_html_title":"","jetpack_seo_noindex":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[70],"tags":[48],"coauthors":[41],"class_list":["post-6373","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-products","tag-sg-utm"],"jetpack_featured_media_url":"https:\/\/partnernews.sophos.com\/it-it\/wp-content\/uploads\/sites\/6\/2023\/07\/featured-image-sophos-sg-utm-app-icon-1600x960px.png","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/partnernews.sophos.com\/it-it\/wp-json\/wp\/v2\/posts\/6373","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/partnernews.sophos.com\/it-it\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/partnernews.sophos.com\/it-it\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/partnernews.sophos.com\/it-it\/wp-json\/wp\/v2\/users\/38"}],"replies":[{"embeddable":true,"href":"https:\/\/partnernews.sophos.com\/it-it\/wp-json\/wp\/v2\/comments?post=6373"}],"version-history":[{"count":1,"href":"https:\/\/partnernews.sophos.com\/it-it\/wp-json\/wp\/v2\/posts\/6373\/revisions"}],"predecessor-version":[{"id":6376,"href":"https:\/\/partnernews.sophos.com\/it-it\/wp-json\/wp\/v2\/posts\/6373\/revisions\/6376"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/partnernews.sophos.com\/it-it\/wp-json\/wp\/v2\/media\/6374"}],"wp:attachment":[{"href":"https:\/\/partnernews.sophos.com\/it-it\/wp-json\/wp\/v2\/media?parent=6373"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/partnernews.sophos.com\/it-it\/wp-json\/wp\/v2\/categories?post=6373"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/partnernews.sophos.com\/it-it\/wp-json\/wp\/v2\/tags?post=6373"},{"taxonomy":"author","embeddable":true,"href":"https:\/\/partnernews.sophos.com\/it-it\/wp-json\/wp\/v2\/coauthors?post=6373"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}