Support for Apple M1 hardware Processor in Sophos Endpoint protection & macOS 11 Support Update

ProductsApple macOSEarly Access ProgramSophos EndpointSupport

The latest on support for the Apple M1 Processor and macOS 11 (Big Sur) with Sophos Endpoint products.

Can users with macOS 11 and the new Apple M1 hardware run Sophos Mac Endpoint Protection with the Big Sur EAP?
Yes. M1 users with Big Sur need to follow three steps:

  1. Install Rosetta 2
  2. Join the Big Sur EAP
  3. Run Sophos using Rosetta 2

What is Rosetta 2?
Rosetta 2 is a commonly used tool that enables a Mac with Apple silicon to use apps built for a Mac with an Intel processor. For instructions on installation, please refer to https://support.apple.com/en-gb/HT211861

Will there be a performance difference when using Rosetta 2?
Native support using the full power and performance of the Apple hardware will always be faster than using Rosetta 2. For normal business users there should not be any discernable difference. For heavy users of disk or CPU (for example: video editing, heavy photoshop usage, compiling) they will notice a difference in performance.

When is macOS 11 support coming?
The goal is to have macOS 11 support available to all customers by early March 2021. This includes support for both Sophos Central and Sophos Enterprise Console (SEC) managed devices. Brand new customers will have support from mid-February 2021. We will be upgrading all existing customers in stages, between mid-February and early March as per our normal release process.

Will Apple M1 Hardware be supported when we release Big Sur support?
Yes and this support will come in two stages. Stage 1 will be using Rosetta 2 and Stage 2 will be native support.

When will M1 processors be natively supported?
An early access program for native Apple M1 processor support will begin in early April. Planned GA is before the end of CYQ2. Native support means that Rosetta 2 is no longer required for emulation.

Will customers need to take any action when we support macOS 11 or the Apple M1 hardware?
When we release GA support for macOS 11 we will move all EAP devices to recommended. Customers do not need to take any action. The same will be true when we GA native support for the Apple M1 hardware. All devices that were running using Rosetta 2 will automatically use the native implementation.

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