macOS 11 and Apple M1 Processor Support Update

ProductsApple macOSSophos EndpointSupport

Here is the latest information for macOS 11 (Big Sur) and Apple M1 Processor support for Sophos Endpoint products.

Is macOS 11 supported?
Yes. Roll-out has successfully completed for Sophos Central and Sophos Enterprise Console (SEC). All customers have received the updated version that supports macOS 11 natively. No customer action is required unless they have devices with M1 processors which require Rosetta 2 to be installed.

Are M1 Processors supported for macOS 11?
M1 processors are currently supported with Rosetta 2. Customers that have M1 processor devices and are running macOS 11 will need to install Rosetta 2 in order to use Sophos Endpoint products. They do not need to join the early access program.

Rosetta 2 should automatically prompt for installation if it isn’t already in use on the device. If not, manual installation is straightforward. See KBA39501 for further detail.

What is Rosetta 2?
Rosetta 2 is a commonly used tool that enables a Mac with Apple silicon to use apps built for a Mac with an Intel processor. For more information, please refer to https://support.apple.com/en-gb/HT211861

Will there be a performance difference when using Rosetta 2?
Native support using the full power and performance of the Apple hardware will always be faster than using Rosetta 2. For normal business users there should not be any discernible difference. For heavy users of disk or CPU (for example: video editing, heavy photoshop usage, compiling) they will notice a difference in performance.

When will M1 processors be natively supported?
An early access program for native Apple M1 processor support is planned to start in April.

Key link: KBA on Big Sur and M1 support