Product Lifecycle Update – October 2022

Products•Sophos Product Lifecycle

Find out what’s new, what’s coming, and what’s going in our latest product life cycle report.

Oct 11 2022 By

Coming soon

Sophos Managed Detection and Response (MDR) Service Licenses

The new Sophos MDR service tiers support 24/7 managed threat protection, detection, and response as well as analyst-led threat hunting. The Sophos MDR service tier provides comprehensive threat protection, detection, and investigation with precision threat containment. Sophos MDR Complete provides comprehensive threat protection, detection, and investigation with full-scale incident response. Both MDR and MDR Complete will be delivered in accordance with the MDR Service Description. For more information, please monitor www.sophos.com/mdr and look for the Sophos press release on October 18, 2022. An updated price list will be released on October 17, 2022 on the Sophos Partner Portal and will be effective as of November 15, 2022.

Sophos Threat Advisor Service 
Sophos Threat Advisor is a 24/7 managed threat detection service that monitors non-Sophos tools and escalates priority alerts with detailed remediation guidance. The service will be delivered in accordance with the Service Description. For more information, please monitor www.sophos.com/mdr and look for the Sophos press release on October 18, 2022. An updated price list will be released on October 17, 2022 on the Sophos Partner Portal and will be effective as of November 15, 2022.

MDR Integrations Early Access Program for Sophos Network Detection and Response (NDR)
Sophos NDR continuously monitors an organization’s network traffic to identify security issues like unprotected devices, rogue assets, zero-day attacks, and insider threats. Join the Sophos MDR Integrations EAP with the NDR virtual appliance and help optimize all elements of Sophos NDR, ranging from deployment to user experience. Join the program.

Sophos Firewall v19.5 Early Access
Join the Sophos Firewall v19.5 early access program (EAP)! This robust release features critical upgrades, including Xstream SD-WAN and routing, enhanced protection and performance, high availability, quality of life, and new 4G/5G hardware support. Discover more.

Going Soon

Sophos MTR Standard and Advanced Service Licenses
All Sophos MTR Standard and Advanced licenses will be end of sale starting November 2022 and replaced by the new Sophos MDR service licenses, Sophos MDR and Sophos MDR Complete. Existing Sophos MTR licenses will be automatically transitioned to Sophos MDR Complete. Affected partners and customers have already been informed via email about the change.

Like MTR Standard and Advanced, Sophos MDR Complete provides comprehensive 24/7 managed threat protection, detection, and investigation with full-scale incident response and will be in accordance with the MDR Service Description. For more information, please contact your Sophos representative.

End-of-Sale Announcement for Sophos MTR Network Sensor
The Sophos MTR Network Sensor will be End of Sale on November 14, 2022. End of Life will occur one year later, on November 14, 2023.  On our partner blog, you’ll learn more about migration plans, a $0 NDR license and pricing. Continue Reading.

Transition from Sophos Container Mobile App
Encourage any of your customers using the Sophos Container Apps for BYOD environments to transition to the native functionality of the Android Work Profile and iOS User Enrolment management modes. From October 2022, new customers will not be able to use the Container apps. In December 2023, these apps will be removed from stores. Read more on native BYOD offerings

Sophos XG Series hardware appliances
We continue to sell any available XG Series appliance beyond the March 31, 2022 end-of-sale date. Model availability will vary by region.

  • All lifecycle milestones for the XG Series and related subscriptions are included in this article: Read more
  • Since April 1, 2022, you can no longer sell a 3-year subscription and any term sold must not extend beyond the March 31, 2025 EOL date.

Sophos RED – Legacy Models
The EOL date for the legacy RED models is August 23, 2023. Please ensure that your customers have a valid Network Protection subscription for the management and use of their RED/SD-RED devices.

Sophos AP Series Access Points
The EOL for the following AP Series models has been extended from March 31, 2023 to December 31,2023:

  • AP 15/15C
  • AP 55/55C
  • AP 100/100C/100X

For further information to help you and your customers plan for this important lifecycle milestone, read this blog post.

PureMessage for Exchange
The EOL will be June 30, 2023 – there is no migration path.

PureMessage for Unix
The EOL will be June 30, 2023 – the migration path is Sophos Email.

Sophos Email Appliance 
The EOL will be June 30, 2023 – the migration path is Sophos Email.

Endpoint Protection, Server Protection and Enterprise Console products (standalone or managed on premises)
The EOL will be July 20, 2023 – the migration path is Intercept X Advanced or Intercept X Advanced for Server

Sophos Mobile (managed on premises)
The EOL will be July 20, 2023 – the migration path is Sophos Mobile managed in Sophos Central.

SafeGuard Enterprise
The EOL will be July 20, 2023 – the migration path is Sophos Central Device Encryption.

Sophos UTM Manager
The distribution of the Sophos UTM Manager (SUM) has been stopped and the End-of-Life date for this product is on December 31, 2022. All existing licenses have been extended to December 31, 2025 and the extended license can be obtained via the myUTM Licensing Portal.  How to get an extended license (EN).

About the Author

Sophos is a global leader and innovator of advanced security solutions for defeating cyberattacks, including Managed Detection and Response (MDR) and incident response services and a broad portfolio of endpoint, network, email, and cloud security technologies. As one of the largest pure-play cybersecurity providers, Sophos defends more than 600,000 organizations and more than 100 million users worldwide from active adversaries, ransomware, phishing, malware, and more. Sophos’ services and products connect through the Sophos Central management console and are powered by Sophos X-Ops, the company’s cross-domain threat intelligence unit. Sophos X-Ops intelligence optimizes the entire Sophos Adaptive Cybersecurity Ecosystem, which includes a centralized data lake that leverages a rich set of open APIs available to customers, partners, developers, and other cybersecurity and information technology vendors. Sophos provides cybersecurity-as-a-service to organizations needing fully managed security solutions. Customers can also manage their cybersecurity directly with Sophos’ security operations platform or use a hybrid approach by supplementing their in-house teams with Sophos’ services, including threat hunting and remediation. Sophos sells through reseller partners and managed service providers (MSPs) worldwide. Sophos is headquartered in Oxford, U.K. More information is available at www.sophos.com.