Partner-First Sophos MDR

ProductsChannel-Best CommitmentManaged Detection and Response (MDR)

Why Sophos MDR provides the best outcomes for partners and customers.

Sophos MDR is a fully-managed, 24/7 service delivered by experts who detect and respond to cyberattacks targeting your customers’ computers, servers, network, cloud workloads, email accounts, and more.

With Sophos MDR, our expert team stops advanced human-led attacks on your behalf, neutralizing threats before they can disrupt business operations or compromise sensitive data – unlike other providers who send notifications for threats but can’t take actions to stop them.

By expanding your offerings to include Sophos MDR, you can deliver unparalleled cybersecurity outcomes to all your customers – lower TCO (Total Cost of Ownership), better protection, improved productivity, and customer satisfaction.

Without adding any headcount, your clients’ networks are protected at all times by an elite team of threat hunters.

“Attackers are extremely persistent, and organizations need a human layer of security to conduct threat hunts, identify attacker behaviors attempting to evade security tools, and respond to stop attacks with speed and precision.”

Raja Patel, senior vice president of products and managed services at Sophos

24/7 Threat Hunting for our Partners

Do you have enough people to investigate and respond to security alerts on a 24/7 basis for your customers? If not, Sophos partner-first MDR has your back.

True to Sophos’ longstanding commitment to our partners, we call it partner-first Sophos MDR. Whether you’re an MSP, running a SOC or reselling our products and services, Sophos MDR gives you an additional, chargeable service that you can add to your portfolio to complement and enhance your existing offerings. Further, Sophos MDR can run on top of third-party solutions, so that your customers can optimize the investments they’ve already made. Rather than forcing a rip and replace, Sophos supports your customers with what they need, how and where they need it – regardless of what security solutions they have in place.

Protection you can trust

With more than 17,000 customers worldwide, Sophos MDR is the largest vendor in the industry and the only one to deliver this level of protection at this scale. It is proven protection you can trust: Sophos MDR processes 32 billion security events every day, saving clients time, resources, and money and  has an industry-leading average threat response time of 38 minutes—96% faster than the industry benchmark.

Plus, your customers will be delighted – Sophos MDR was recently named a Gartner® Peer Insights™ Customers’ Choice for MDR Services. Across 257 independent, Gartner-verified reviews, Sophos received an average rating of 4.8/5 as of 31st May 2023, making Sophos both the highest-rated and most-reviewed MDR service provider. Sophos also received the highest ‘Willingness to Recommend’ score of 97%.

Generate 3x more revenue

The MDR opportunity is huge! By 2025, Gartner predicts that 50% of organizations will use Managed Detection and Response. And Sophos Partners that sell Sophos MDR drive three times more revenue through increased customer lifetime value and retention

Bypass the shortage of cybersecurity experts

Ask your customers if they’re lacking cybersecurity staff. In most cases, the answer is “yes”. Sophos has 500+ threat detection and response experts backed by six global security operations centers (SOCs) ready to secure their business.

Build on what you’ve previously sold

Sophos MDR provides a holistic approach to cybersecurity operations, integrating with almost any technology that generates security alerts – including tools from Sophos and dozens of other providers, including firewalls, identity solutions, email security tools, NDR platforms, and public cloud security tools

Sophos MDR is the only service that uses Sophos tools, third-party tools or any combination of the two with customized service levels from detailed notification to full-scale incident response. No rip and replace needed!

Future proof your customers’ security investments

By consolidating and correlating cross-product and cross-vendor telemetry in the Sophos XDR Data Lake, Sophos MDR increases the detection capability of a customer’s security stack beyond the sum of its parts while also maximizing ROI on their existing security investments.

No security environment stands still for very long. Our flexible approach enables Sophos MDR to adapt to changes in customer technologies and strategy, saving customer budget and increasing partner margin opportunity: integrations are purchased for a category of products (e.g., Firewall) not a named vendor, while additional integrations can be added at any time in a modular fashion.

With Sophos MDR you can be confident that you are elevating your customers’ defenses while providing a holistic approach to security that sets up and supports future security investments.

Choose from flexible deployment options

Sophos MDR supports and complements our partners’ businesses. We offer a flexible partner-first approach that increases your margin opportunities with a range of deployment models. Whether you want to re-sell MDR services, co-manage MDR services, or deliver your own MDR services, Sophos can help you grow your business.

Choose the deployment approach that best suits your business.


Re-Sell Sophos MDR

Ideal for: Partners that want to provide MDR services without standing up their own delivery team
SKU: Sophos MDR Essentials, Sophos MDR Complete (requires Sophos endpoint protection)

Elevate your customers’ protection with our full 24/7 MDR service delivered by Sophos experts.

Offer customers an instant Security Operations Center (SOC)

Sophos experts monitor and respond 24/7

Increase margin without adding headcount


Co-Manage Sophos MDR

Ideal for: Partners that want to extend their own security services
SKU: Sophos MDR Essentials, Sophos MDR Complete (requires Sophos endpoint protection)

Take advantage of our experts to complement and enhance your in-house team. Our service flexes and adapts to your requirements, and you can use Sophos MDR to:

  • Notify your team of issues requiring investigation
  • Provide MDR services during off hours (nights/weekends/holidays)
  • Add specialized capabilities such as threat hunting
  • Free-up your team to focus on other revenue-generating services
  • Increase the number of customers you can support without hiring, training or retaining additional analysts

Extend your security team without adding headcount

Expand service hours and scope of capabilities

Deliver MDR to more customers than previously possible


Deliver Your Own MDR Service

Ideal for: Partners that provide a comprehensive 24/7 security operations service
SKU: Sophos XDR

Expand your existing MDR service or build a new one using the industry’s top-rated XDR platform, designed by analysts for analysts.

Leverage the same Sophos technology (including AI, automation, threat intelligence, and more) that powers the Sophos MDR service to accelerate threat detection and response.

Empower your analysts with the top-rated XDR platform

Automated prevention and response reduces workload

Call on Sophos Incident Response services if additional support is needed


For more information around Sophos MDR and a wealth of sales and marketing assets, please visit the Sophos MDR Partner Resource Center on the partner portal. Don’t miss our resources on Sophos MDR for Microsoft Defender and the unique sales opportunity only Sophos is able to provide.