Training Materials Supporting the Sophos Business Systems Transformation

Partner Program•Sophos Business Systems Transformation•Training

Revisit demo sessions, access videos and how-to guides and receive weekly email updates

Nov 30 2023 By

With the Sophos Business Systems Transformation (BST), we are modernizing our entire business operations on a reliable, performant and future-proof platform to support our continued growth and success for the years to come. 

We appreciate that this transformation has meant significant change for our partners and distributors. Ensuring we have accessible and relevant training for our partners to support the continued adoption of our new lead-to-cash process and systems is critical. With this in mind, we wanted to provide a quick overview of what’s available to you right now, and how we’ll keep you updated as we make more training available.

BST Update and Q&A Sessions

We are running regular BST update sessions which cover key systems and process updates and answer questions that our partner community have asked us. There’s also the chance to ask your questions live. You can find links to register for these webinars here, as well as access recordings of previous sessions.

The most recent session took place on November 29 and we thank our partners for attending and asking questions. Here is a link to the recording and a short 3 minute summary of the key topics covered.

Videos and How-to Guides

We also have a collection of short videos and how-to guides on the key updates as they become available – these are a great reference point as you become familiar with the new partner portal and transaction workflows. You can find them here.

Weekly Email Update

To keep you up to date, Kendra Krause, SVP Global Channels, is sending out a weekly email to all of our partners – this provides a status on our systems, the enhancements we are delivering, and what to expect that will be coming soon. Any new training will also be detailed in this email. You can also access these emails on the partner portal here.

If you have ideas or suggestions on how we can improve the training available for you please email globaltraining@sophos.com – we’d love to hear from you.

About the Author

Sophos is a global leader and innovator of advanced security solutions for defeating cyberattacks, including Managed Detection and Response (MDR) and incident response services and a broad portfolio of endpoint, network, email, and cloud security technologies. As one of the largest pure-play cybersecurity providers, Sophos defends more than 600,000 organizations and more than 100 million users worldwide from active adversaries, ransomware, phishing, malware, and more. Sophos’ services and products connect through the Sophos Central management console and are powered by Sophos X-Ops, the company’s cross-domain threat intelligence unit. Sophos X-Ops intelligence optimizes the entire Sophos Adaptive Cybersecurity Ecosystem, which includes a centralized data lake that leverages a rich set of open APIs available to customers, partners, developers, and other cybersecurity and information technology vendors. Sophos provides cybersecurity-as-a-service to organizations needing fully managed security solutions. Customers can also manage their cybersecurity directly with Sophos’ security operations platform or use a hybrid approach by supplementing their in-house teams with Sophos’ services, including threat hunting and remediation. Sophos sells through reseller partners and managed service providers (MSPs) worldwide. Sophos is headquartered in Oxford, U.K. More information is available at www.sophos.com.