Sophos Product and Services News – November 2024

ProductsManaged Detection and Response (MDR)MSPSophos CentralSophos FirewallSophos XDRXG EOL

Check out the latest news from our product team.

This is a thrilling moment to be part of the Sophos family! Innovation is buzzing all around us, and there’s so much to celebrate.

October saw the launch of not just one, but two incredible Sophos Firewall releases! Coupled with our rapidly expanding AI capabilities and the groundbreaking threat research from Sophos X-Ops, there’s a wealth of exciting developments for you to dive into.

Read on to explore our latest releases and the accolades we’ve received for our solutions.

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WHAT’S NEW

Sophos Firewall: New hardware | New software | New ways to win

October marked the culmination of a tremendous hardware and software development program with the launch of our new XGS desktop firewalls and the latest version of our firewall software, SFOS v21.

  • XGS Series appliances unlock best-in-class performance, power efficiency, and price per protected megabit per second (PPPMbps), delivering unbeatable value for SMB and branch office environments
  • Sophos Firewall OS v21 is packed with new features, including support for third-party threat feeds and Let’s Encrypt certificate support – a top customer-requested capability

These two releases further strengthen our competitive positioning to drive new firewall business and help upgrade existing customers to our latest offerings. Check out the What’s New video below and get sales tools.

 


 

IMPORTANT REMINDER: Migrate XG Series Customers to XGS Hardware

The Sophos XG Series firewall appliances will be end-of-life on March 31, 2025. With the launch of our new XGS Series desktop hardware and Sophos Firewall v21, there’s never been a better time to migrate onto the best network protection.

For a smooth transition, from November 07, 2024, we’ll introduce overlapping licenses specifically for early renewals from XG to XGS. This will allow customers to seamlessly operate both their XG and the new XGS appliances in parallel until the original XG license expires, all at no additional cost.

Learn about compelling reasons to migrate
Understand overlapping entitlements

 


 

Sophos XDR: Gen AI Search and enhancements to Cases API 

We continue to expand the powerful generative AI capabilities in Sophos XDR that empower analysts to stop more threats, faster. In October we released AI Search which enables analysts to use “normal” English in their database queries, speeding up investigations and making security operations more accessible. Learn more.

And that’s not all for Sophos XDR! We’ve also released an updated Cases Public API that enables you and your customers to use your preferred tools to manage cases. Plus, the pivot menu has new hostname actions and updated queries to enhance the investigation process and improve response times. Learn more

 


 

Sophos MDR: New service insights widgets

The MDR dashboard in Sophos Central enables customers to see the huge amount of work that the Sophos team does behind the scenes to protect their organization. In October we added in two new displays – detection engineering effort and peer-to-peer account health score comparison – that further extend customer visibility into their 24/7 service coverage.

 


 

Sophos Central: Exportable PDF dashboard reports

Sophos Central dashboards enable partners and customers to see all the key information for their environments on a single page. Our new PDF export capability enables users to quickly create PDFs of their custom and Sophos pre-defined product dashboards (including the MDR dashboard), facilitating cross-business communication. Learn more.

 


 

Operating system support

The engineering teams have been busy extending support to the latest Apple and Android OS versions:

  • Sophos Endpoint now supports macOS 15 Sequoia. Info
  • Sophos Mobile now supports iOS 18 and Android 15. Info

 


 

Sophos MSP: A host of PSA integration enhancements

To support our fast=-growing MSP program, we’ve released enhancements for all MSP integrations, including:

  • Ticketing Integration – ConnectWise PSA and Autotask
  • Usage Integration – ConnectWise PSA and Autotask
  • ConnectWise Automate and Kaseya VSA plugins

Learn more

 


 

Sophos Central: Regional data center expansion 

We continue to expand Sophos Central data center availability, helping you win business with organizations that prefer to have their data stored within their own region. Sophos Switch is now available in all regions and ZTNA, AP6 and DNS will follow shortly.


 

THOUGHT LEADERSHIP

Business thought leadership

Check out the latest business thought leadership pieces from Sophos product experts – it’s great content to share with prospects and customers alike:

In the ongoing battle against attackers, Sophos X-Ops continues to lead from the front. Latest publications include:

 


 

RECOGNITION

Recognition is pouring in from analysts, testing organizations, and customers alike, all highlighting the strength of Sophos’ solutions. Here are some of our latest accolades: