New Sophos Global Partner Program – Deal Registration and Incumbency Updates

Partner Program•Sophos News

Find out what’s changing with Sophos deal registration and incumbency on Monday, July 20, 2020.

Jul 16 2020 By

This coming Monday, (July 20, 2020), we are set to launch the new Sophos Global Partner Program. You can find all the details on the Sophos Partner Portal.

There will be a few changes to the deal registration and incumbency processes, and we would like to call these out specifically to make sure you transition to the new program smoothly.

 

Sophos Deal Registration

This is an established process and as a Sophos Partner, you can register new opportunities to receive higher discounts.

What’s New:

  1. Deal registration now only applies to core products
    A summary of these products can be found in the Sophos price list.
  2. Deal registration has been expanded and now allows for eligible upgrades
    With “eligible upgrades”, we mean that an existing customer can upgrade to a new core product.

There is also additional criteria an opportunity has to meet in order to qualify for deal registration, such as meeting regional thresholds for SMB, i.e. run-rate, business. Check out our supporting material on the Sophos Partner Portal:

 

Sophos Incumbency

Incumbency gives you higher discounts on renewal opportunities (in case you were unaware, this existed prior to the launch of the new partner program). It’s available when an existing customer renews the same product they previously purchased.

What’s New:

  1. Incumbency now only applies to core products
    A summary of these products can be found in the Sophos price list.
  2. Incumbency must be requested before an opportunity is renewed
  3. Incumbency discounts only apply when renewing the same products for the same customer

For more details, please consult these helpful assets:

 

Actions and Key Dates

The changes mentioned above will come into effect on July 20, 2020. Make sure you have access to the Opportunity Manager on the Sophos Partner Portal, so you can register deals and request incumbency without any delays.

Please note, that existing quotes will expire on July 17, 2020 and will be recalculated with new program discounts over the weekend. We recommend to close opportunities for non-core products prior to this date so you can benefit from higher discounts. Revised quotes will be available to view and download from the partner portal on July 20, 2020.

Furthermore, the Opportunity Manager will be unavailable from 12:01 EST on Saturday, July 18 to 11:59pm EST on Sunday, July 19, 2020.

 

Questions?

Please take a look at our Partner FAQ document to find answers to many of the commonly asked questions. If you still have any questions or uncertainties, please reach out to your Sophos representative or open a support case via www.sophos.com/support.

 

Please note: The links above require access to the Sophos Partner Portal which is available for Sophos partners only. If you are a registered partner and have trouble logging in, please open a case on www.sophos.com/support.

In some cases, if you are not logged in, the direct links given may not work. If so, verify you are logged in to the Partner Portal and then click the link again to view the desired page.

About the Author

Sophos is a global leader and innovator of advanced security solutions for defeating cyberattacks, including Managed Detection and Response (MDR) and incident response services and a broad portfolio of endpoint, network, email, and cloud security technologies. As one of the largest pure-play cybersecurity providers, Sophos defends more than 600,000 organizations and more than 100 million users worldwide from active adversaries, ransomware, phishing, malware, and more. Sophos’ services and products connect through the Sophos Central management console and are powered by Sophos X-Ops, the company’s cross-domain threat intelligence unit. Sophos X-Ops intelligence optimizes the entire Sophos Adaptive Cybersecurity Ecosystem, which includes a centralized data lake that leverages a rich set of open APIs available to customers, partners, developers, and other cybersecurity and information technology vendors. Sophos provides cybersecurity-as-a-service to organizations needing fully managed security solutions. Customers can also manage their cybersecurity directly with Sophos’ security operations platform or use a hybrid approach by supplementing their in-house teams with Sophos’ services, including threat hunting and remediation. Sophos sells through reseller partners and managed service providers (MSPs) worldwide. Sophos is headquartered in Oxford, U.K. More information is available at www.sophos.com.