We’re excited to announce that the Sophos Breach Protection Warranty is now included with all Sophos MDR Complete subscription purchases (Flex and Term) through our MSP partner network. It’s also applied with the purchase of any of our popular Integration Packs that enable security analysts to leverage signals from third-party security technology to accelerate detection and response.
The Sophos Breach Protection Warranty covers up to $1 million in response expenses for qualifying customers. Reflecting the reality of today’s complex environments, the warranty covers Windows and macOS devices, endpoints and servers, and is available in all countries where we operate. There are no service tiers, minimum contract terms, or additional software requirements. For MSP Flex customers, warranty coverage will start from their next monthly subscription.
In demonstration of our confidence in the caliber of protection we deliver day-in, day-out to customers around the globe, we 100% underwrite the warranty ourselves – not via third party insurance providers.
Check out the Sophos Breach Protection Warranty datasheet for further details.
Third-Party Telemetry Accelerates Threat Detection and Response
We’ve had a tremendous response to our updated MDR service offering that enables us to use telemetry from Sophos and third-party security tools to accelerate threat detection and response. The more we see, the faster we respond. Our growing customer base provides unparalleled threat telemetry, further accelerating incident investigation and response. Plus, it enables us to deliver ‘community immunity’, whereby an experience in one customer environment quickly becomes elevated protection for all.
Watch the 2-minute case study video on how Sophos MDR remediated a targeted email attack by leveraging telemetry from the customer’s third-party email appliance:
The World’s Most Trusted MDR Service
With Sophos MDR, our global team of security operations specialists monitor and secure your customers’ environment 24/7/365. Leveraging signals from their existing endpoint, firewall, identity, email, and network security tools as well as Sophos X-Ops threat expertise, we detect, investigate, and remediate advanced human-led attacks before they can impact their business.
Sophos MDR brings together the expertise of over 500 security operations professionals, including malware experts, dedicated threat hunters, and attack neutralization specialists. With an average time from detection to resolution of just 38 minutes, we keep customers ahead of attackers and safe from devastating ransomware incidents and breaches.
Sophos MDR is the world’s most trusted managed detection and response service, securing more than 14,000 organizations worldwide. Demand for our market-leading service is growing rapidly with over one thousand new customers joining us in the last two months alone.
Customized Support for MSPs
MSP partners are the first point of contact for their customers and by default, all communications from the Sophos MDR team will go through the MSP.