Product Lifecycle Update – February 2023

ProductsSophos Product Lifecycle

Find out what’s new, what’s coming, and what’s going in our latest product life cycle report.

What’s New

Sophos ZTNA Now Available for MSP Monthly Billing with Flex Connect
Sophos ZTNA as a Service (ZTNAaaS) makes deployments for Zero Trust easier and more secure. That’s thanks to new lightweight ZTNA gateways on the application hosting side that automatically establish outbound connections to the Sophos Cloud. Now, Sophos ZTNA is available for MSP and joins the portfolio of products to be sold as-a-service with monthly subscriptions. Read more

Sophos MDR Breach Protection Warranty
Sophos MDR Complete automatically includes a warranty covering up to $1 million in response expenses for qualifying customers. The warranty is now included with all Sophos MDR Complete subscription purchases (Flex and Term) through our MSP partner network. Read more


Going Soon

Sophos Firewall OS v18.5
As per our lifecycle policy, SFOS v18.5 will reach its EOL date as detailed below:

  • EOL date: June 30, 2023
  • Supported versions from July 1, 2023
    • v19.5
    • v19
    • v18.5 FIPS mode only

Please work with your customers to plan their upgrade to a supported version before the EOL date.

XG Series: 2-year subscriptions and accessories
The last order date for 2-year subscriptions for XG Series hardware models is March 31, 2023. This will also be the final order date for all XG-specific accessories.

  • Last order date 2Y subs: March 31, 2023
  • Last order date for XG-specific accessories: March 31, 2023
  • Final renewal (final order date for 1Y subs): March 31, 2024
  • EOL: March 31, 2025

Note: this excludes XG 85/105 models which are already EOL.

RED 15, 15w, 50
The following RED models will reach their End-of-Life date on August 31, 2023:

  • RED 15
  • RED 15w
  • RED 50

Please ensure that you plan your replacement in advance. After the EOL date, support for these products will be removed from our software. Further details will be provided once the final supported versions are known.

Sophos AP Series Access Points
The EOL for the following AP Series models has been extended from March 31, 2023 to December 31, 2023:

  • AP 15/15C
  • AP 55/55C
  • AP 100/100C/100X

For further information to help you and your customers plan for this important lifecycle milestone, read this blog post.

PureMessage for Exchange
The EOL will be July 20, 2023 – there is no migration path.

PureMessage for Unix
The EOL will be July 20, 2023 – the migration path is Sophos Email.

Sophos Email Appliance 
The EOL will be July 20, 2023 – the migration path is Sophos Email.

Endpoint Protection, Server Protection and Enterprise Console products (standalone or managed on premises)
The EOL will be July 20, 2023 – the migration path is Intercept X Advanced or Intercept X Advanced for Server

Sophos Mobile (managed on premises)
The EOL will be July 20, 2023 – the migration path is Sophos Mobile managed in Sophos Central.

SafeGuard Enterprise
The EOL will be July 20, 2023 – the migration path is Sophos Central Device Encryption.

Sophos MTR Network Sensor
The Sophos MTR Network Sensor reached End of Sale on November 14, 2022. End of Life will occur one year later, on November 14, 2023.  On our partner blog, you’ll learn more about migration plans, a $0 NDR license and pricing. Continue Reading.

Sophos UTM Manager
The distribution of the Sophos UTM Manager (SUM) has been stopped and the End-of-Life date for this product is on December 31, 2022. All existing licenses have been extended to December 31, 2025 and the extended license can be obtained via the myUTM Licensing Portal.  How to get an extended license (EN).