Simplifying Sophos Cloud Optix Licensing

Products•Cloud Optix•End-of-Life•Sophos Product Lifecycle

We are upgrading Sophos Cloud Optix Standard customers to Cloud Optix Advanced and will no longer offer Cloud Optix Standard from June 15, 2024.

Apr 17 2024 By

Sophos is upgrading any customer actively using the Sophos Cloud Optix Standard functionality included in the Intercept X Advanced for Server products to Cloud Optix Advanced for the remainder of their term, at no additional cost. The upgrade will be applied before June 15, 2024, when Cloud Optix Standard will no longer be offered.

No action is required as the change will be made automatically. The customer’s cloud security configuration will remain the same and they will have access to the full capabilities of Cloud Optix Advanced after the upgrade.

This change does not affect Cloud Optix Advanced customers and MSP Flex customers.

 

Frequently Asked Questions

Q: What is Sophos Cloud Optix Standard?

Cloud Optix Standard is a limited set of Cloud Optix Advanced features included in the following Sophos Workload Protection (Server) product licenses:

  • Intercept X Advanced for Server (SVRCIXA)
  • Intercept X Advanced for Server with XDR (SVRCIXAXDR)
  • Intercept X Advanced for Server with MDR (SVRMDR, SVRMDR-COMPLETE)

Cloud Optix Standard cannot be quoted or ordered separately as there is no SKU.

Q: What’s changing?

Cloud Optix Standard will no longer be offered from June 15, 2024. Existing Server customers actively using the Cloud Optix Standard functionality (i.e. with at least one onboarded cloud environment) will be automatically upgraded to Cloud Optix Advanced for the remainder of their Server subscription term at no cost. Server customers who are not using the functionality today will not receive the upgrade to Cloud Optix Advanced automatically; however, they can request the upgrade.

Q: Is there anything a customer or partner needs to do?

No action is required. The changes will be made automatically by Sophos for existing customers using Cloud Optix Standard.

Q: When will Cloud Optix Standard customers be upgraded to Cloud Optix Advanced?

Existing customers using Cloud Optix Standard (with at least one onboarded cloud environment) will be upgraded to Cloud Optix Advanced between 18 May 2024 and 15 June 2024.

Q: Is Sophos Cloud Optix being retired?

No. Sophos Cloud Optix Advanced remains available for customers to purchase who require a Cloud Security Posture Management (CSPM) solution.

Q: Are Sophos Cloud Optix Advanced customers affected?

No. The changes only affect customers using Cloud Optix Standard. No changes are being made to Sophos Cloud Optix Advanced.

Q: Do Server customers need to purchase Cloud Optix Advanced at their next renewal?

To continue using Cloud Optix functionality when their Server license is next due for renewal, customers will need to purchase a Cloud Optix Advanced license in addition to their Server license.

Q: What happens if an existing Server customer is not actively using the Cloud Optix Standard functionality today, but plans to use it before the end of their current Server license term?

Existing server customers with a valid term license starting on or before 14 June 2024 can request a Cloud Optix Advanced (COPXA) license for the remainder of their current server license term.

Q: Are MSP Flex partners affected?

Intercept X Advanced for Server licenses via monthly MSP Flex billings do not include Cloud Optix Standard features. MSP Flex partners are not affected by this change.

 

If you have any further questions, please contact your Sophos representative.

About the Author

Sophos is a global leader and innovator of advanced security solutions that defeat cyberattacks, including Managed Detection and Response (MDR) and incident response services and a broad portfolio of endpoint, network, email, and cloud security technologies. As one of the largest pure-play cybersecurity providers, Sophos defends more than 600,000 organizations and more than 100 million users worldwide from active adversaries, ransomware, phishing, malware, and more. Sophos’ services and products connect through the Sophos Central management console and are powered by Sophos X-Ops, the company’s cross-domain threat intelligence unit. Sophos X-Ops intelligence optimizes the entire Sophos Adaptive Cybersecurity Ecosystem, which includes a centralized data lake that leverages a rich set of open APIs available to customers, partners, developers, and other cybersecurity and information technology vendors. Sophos provides cybersecurity-as-a-service to organizations needing fully managed security solutions. Customers can also manage their cybersecurity directly with Sophos’ security operations platform or use a hybrid approach by supplementing their in-house teams with Sophos’ services, including threat hunting and remediation. Sophos sells through reseller partners and managed service providers (MSPs) worldwide. Sophos is headquartered in Oxford, U.K. More information is available at www.sophos.com.