As previously announced, the legacy RED 50 and RED 15(w) devices will reach their end of life date on August 31, 2023.
While customers using these devices will not notice any immediate change on the end of life date, the devices will no longer be supported and in case of any issue, will not be eligible for RMA support.
Final supported software versions
The final supported software version is the last release which will support and allow the management of the RED 50 and 15(w) devices.
Sophos Firewall OS (SFOS)
Customers who manage their legacy RED devices in SFOS should note that the final supported software version will be v20. Any maintenance releases of v20 and all subsequent major releases will no longer include support for these models or allow them to be managed.
The final supported version of Sophos UTM 9.7 is still to be defined and will be communicated at a later date.
What to do now
We would encourage you to plan a product refresh with your RED customers as soon as possible. SD-RED 20 and SD-RED 60 are the direct successors, alternatively, a small XGS 87 or 87w can offer additional functionality for remote locations and branch offices.
We strongly advise against the continued use of unsupported or end of life hardware or software as this can not only impact the customer’s protection, particularly if they stay on an older software version, but can also affect their compliance status.
Should you have any questions, please reach out to your local Sophos team or distributor.